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12 Messages

Thursday, September 30th, 2021

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How to Stay logged in on a TV (Samsung)

I'm new to Direct TV stream and have to log in each time to the app on my Samsung TV which is a pain.  Does anyone know how to stay logged in to the app on the TV?

Thanks,

Frank

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New Member

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1 Message

4 years ago

I have the same issue on Samsung smart tvs only.  Numerous calls to Directv Stream has been useless.  They claim they never heard of this problem.  I’m ready to switch to Hulu or something.  

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1 Message

4 years ago

Hold the power button until the TV turns off and then powers back up.   It will relaunch the direct tv and avoid entering the password 

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1 Message

3 years ago

I am having the same problem with Direct TV Stream. I use Apple TV boxes on all 4 of my TV's.  I have to login  and RESET my password just about every time on every TV. The problem seems to just keep getting worse. It is so frustrating to have to go to my laptop or ipad logging into att.com and change my password. Then do it all over again for the next TV or the next day for the same TV

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12 Messages

3 years ago

I think you actually have a different issue and is being talked about on another forum.  What domain is your email on?  AT&T seems to have some issues with their emails and supposedly do to stop hackers.  Once I moved my Direct TV stream account to a different email account, we are good.  Link to the other forum.  https://forums.att.com/conversations/att-mail-login-security/the-dreaded-205-error-code-information-from-the-att-community/62d03b9ae929921253c7ea10?commentId=636e8054a912136c4eff3ff0

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1 Message

3 years ago

We use a Firestick and it’s been great for the last 2 years but recently it has started making us change our password and log back in almost every time. So frustrating. Called customer service and they said “yeah, we know. It is what it is” So they know the issue but really don’t know how to fix it.

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12 Messages

3 years ago

This not a DirectTV Stream issue...it is and ATT issue.  I assume you have an ATT domain account?  If that is correct, there is a very long topic on their forum about this.  I actually called in and changed my account email to a gmail account and no issue.  They basically cancel your current account and create a new one.

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1 Message

3 years ago

I am also using direct TV stream on Samsung TVs. Not every time but often enough to be an issue I am kicked out of Direct TV and have to log back on. Sometimes happens while watching it. Not an issue with other apps like HULU. Any updates on this? 

ACE - New Member

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1.6K Messages

3 years ago

@dianeny2nc Unfortunately, the Directv Stream App for Samsung is horrible and has a lot of issues(bugs in it) that neither Directv nor Samsung have yet to correct and this has been an issue for a long time.  Your best bet would be to get an external device to watch your Directv Stream on such as a Roku, Firestick, or Directv Streaming Box.  As you would have a lot fewer issues than viewing on your Samsung TV app. I know this was not the update you were hoping for. 

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176 Messages

3 years ago

I am just curious. Have all of you that have been having trouble on your Samsung TV app for DTV Stream opened a Samsung Account thru the TV ? I am sure that you most likely have a Samsung account, but if you don't you need to set up one so that Samsung will talk to the Apps and verify your passwords and such so you can use your apps smoothly. Very much like a Roku, Apple TV, Firestick and so on.

The Samsung account set up on your Samsung TV will definitley help with what you are describing.

(edited)

2 Messages

3 years ago

Has Directv changed in a good way now?. I’m scepticle on keeping it I have a 14 day trial period 

2 Messages

3 years ago

 I’m really getting cold feet switching now.. 

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12 Messages

3 years ago

It has all stabilized for me, but the Samsung app (Edited per community guidelines).  I just bought a Roku and no issues.  Keep in mind, that this is DirectTV Stream and not DirectTV.

(edited)

5 Messages

2 years ago

This is still an issue in 2024 after multiple D stream app updates. Anyone come up with a solution outside of buying a 3rd party streaming device.

ACE - Sage

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46.7K Messages

2 years ago

@kjacpa 

The only fix will be when Samsung improves their DirecTV Stream App. It hasn't happened for a long time, though. That's why we recommend a better streaming device. 


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