Kalamazoo MI WWMT provider feed terrible

This has been brought to our attention, @djousma, and our team is working to resolve it. DIRECTV appreciates your patience. Rizza, DIRECTV Community Team

This has been going on for over a year.  We had a technician out to our house and did work on the dish twice and now have a new genie box and still the WWMT feed is terrible  You can't watch any show without constant freezing and skipping in the program!

Working on or replacing the box is not going to help. It's a problem with the feed coming from WWMT. Lots of people have reported this.

Watching right now and nothing has changed.

Either fix it or give people another CBS feed

It’s ridiculous 

@Junthank 

Sadly, DirecTV is not allowed to deliver a different station. You can thank the FCC regulations. Be sure to notify the local station about the issue, too. 

@garymaynard 

Classic finger-pointing.  

@DIRECTVhelp please see @garymaynard post above.   I see no way to quote posts here, but evidently WWMT is aware of the problem,  and indicates this is a Directv feed problem.    As it's been going on for over a year, please dont tell me you are now looking into it.   Please fix!

We're sorry about the feed issue, @djousma. This issue is currently under investigation, and our team is working on a resolution. DIRECTV appreciates your patience. Charles, DIRECTV Community Team

DIRECTV help- This is a DIRECTV problem that you will not fix. It’s been going on for a year. If you have no plans to correct the feed issues with WWMT then you should make another CBS feed available. ( Don’t want to hear FCC restrictions either)

Have you just given up caring for the percentage of people who are still willing to pay for your services and haven’t cord cut already? 

@Junthank 

If there is a technical issue on DirecTV's end, then yes they should work on getting it resolved. Personally I suspect it is a bit of both (DirecTV and the local affiliate).

As for your other request, they cannot provide you another CBS feed. Doesn't matter how much you don't want to hear it, but they are forbidden to do so per the Federal regulations as lobbied by the local affiliate channel owners. They may only provide you what is in your Designated Market Area (DMA).

I will give it a few more months,  but I won't be going through NCAA basketball with this broken feed.  It seems like a class action suit to get a discount on the past year and going forward is in order.  Sinclair in general is quickly becoming a bigger problem that may drive me away in the next weeks. 

We're still working on a resolution, @Junthank. We appreciate your patience. Rhyan, DIRECTV Community Team

     Channel 3, WWMT on DirecTV is still stuttering and pixelating for me up here in Hesperia.  I’ve been living with this problem for months. I originally complained on this forum 8 month ago to both WWMT TV channel 3, and DirecTV and nothing has changed.  
     I wonder why this problem cannot be fixed!!

@garymaynard 

There is some sort of incompatibility or other such technical between DirecTV and the local affiliate. The two would need to work out a solution, but that doesn't seem likely as appears to be a low priority for the both of them. And that just results in the finger pointing you saw earlier.

At this point a fresh complaint to both the local affiliate owner, and the BBB for DirecTV (sends it to their corporate level) is the highest you can have your complaint heard. If you haven't already done so, I would see about alternatives for that channel (be it regular antenna, if they have a streaming app/website, etc.).

And before it is suggested again, no they still may not provide you another feed. Without an overhaul of the entire TV industry, that is not expected to change.