New Member
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48 Messages
Problems with the Directv website?
I have been trying all weekend to log into the Directv website to cancel my subscription. I can't get past the login page. It just keeps saying "Redirecting..." and never logs in. Anyone else having a problem? Is there a phone number I can call to cancel?
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
You can't cancel online. You must call them. Numbers below.
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Juniper
ACE - Expert
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23.6K Messages
3 years ago
Whether you are canceling DirecTV or DIRECTV STREAM, you must call at this time. They stopped doing DIRECTV STREAM cancellations online (unknown if permanent or just while the new co-owner makes all needed updates). And DirecTV you've always had to call.
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DIRECTVhelp
Community Support
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256K Messages
3 years ago
Hey, we don't want to see you go. Giving real solutions matters, and listening is the beginning. Let's connect via PM, so we can review what's happening with your cancellation. Michael, DIRECTV Community Specialist
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ansky360
New Member
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48 Messages
3 years ago
I was now able to access the website and cancel my Directv Stream service online. No call was necessary.
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Juniper
ACE - Expert
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23.6K Messages
3 years ago
Glad it is working now. Sounds like it was temporary with everything that was updating.
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