Teacher
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6 Messages
Samsung TV / DirecTV Stream issues?
Just wondering if anyone else is having issues with the DTVS app on a new Samsung TV? After much ado and many months, it seems the problem with DVR playback not working has been fixed (reported extensively on Samsung forums.) I'm still having regular episodes of the normal streamed content stopping/starting, screen going black for several seconds, delays, etc.
Juniper
ACE - Expert
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23.4K Messages
4 years ago
The Samsung app for DIRECTV STREAM is not as good as other options. There is no sign of this changing. Not liking that is all well and good, but if you refuse to use options that work better than you just have to deal with it. There is no indication of the Samsung app improving.
Use the Samsung app and accept how it works, use a dedicated streaming box of your choice, or go with another provider all together. Those are the options to get resolution. This is the reality.
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Giman43
New Member
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15 Messages
4 years ago
I didn't realize that this has gone ignored for years. I came here to raise an important question, but it seems the DirecTv Community Forums is a hollow chamber of disenfranchised customers who know ATT has the best selection of channels.
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Juniper
ACE - Expert
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23.4K Messages
4 years ago
@Giman43
This thread is regarding the Samsung TV app (which many of us agree is sub-standard). Looking back your question was
If that is the "important" question you were referring to, then I suggest starting your own thread as that is regarding a different streaming device.
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g_mingolelli
New Member
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172 Messages
4 years ago
The current version of the DirecTV Stream App for Samsung TV's is: 3.27.31104
I noticed there have been at least 3 app updates in the last three weeks. The last update was two days ago and so far the streaming service hasn't puked like is used to...
I'm not seeing the lag or buffering but I notice the "Are you still watching" notification is more frequent and some of the HD channels don't seem to be as crisp as they should be.
A special note: I did have to reset my network after the last update. In my case I have FiOS and it entails turning off your Router and ONT from your provider for at least 30 minutes so when you turn the ONT (Optical Network Terminal) your provider should more than likely assign you a new IP Address. When you restart your Router, it will grab your new Gateway IP Address.
I also assigned a Port (Port forwarding of Virtual Server setting in your router) and assigned it to my TV's Network address. To do this you need to use a Static IP Network Address for your TV's.
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andyotay
New Member
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2 Messages
4 years ago
Have also noticed the recent DTV version updates, and an improvement of the drop issue of late, and a Samsung TV update.
Hopefully, won't need to come back here again.
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g_mingolelli
New Member
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172 Messages
4 years ago
Been 2 weeks now and the Samsung App is doing great for me....
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johnny1439
New Member
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2 Messages
4 years ago
attempting to install Directv Stream app and the only thing it brings up, are tutorials on how to use their box or reviewals all going through YOUTUBE. WHERE IS THE APP?
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johnny1439
New Member
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2 Messages
4 years ago
I am attempting to install Directv Stream app on my samsung smart tv, but does not give me the choice or selection to add this app, only thing it brings up is, Directv reviewals and how to set up their box through youtube channels. What should i do??????
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Juniper
ACE - Expert
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23.4K Messages
4 years ago
@johnny1439
Check to see if your exact Samsung TV is compatible.
Appstore Compatible - DIRECTV STREAM G17347010659 | Samsung TV & Blu-ray Apps
For other options:
Get Info on Compatible Devices | DIRECTV STREAM Customer Service & Support
(edited)
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Not all models are supported. If you dont see the app then its not available. Supported devices are located here
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g_mingolelli
New Member
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172 Messages
4 years ago
One of my Samsung TV's is a 2017 model year and I have the App.
Just do and App search from your Smart Bar.
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