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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?

I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MUL

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Cancelled DIRECTV and was charged $135 even though I returned equipment and had bill saying I OWED ZERO. DIRECTV is a scam

I have had DIRECTV for over 30 years. I have never in my entire life been so frustrated and cannot believe the way I was treated by this company. I cancelled my DIRECTV satellite package at the beginning of July. I shipped the equipment within 2 days of cancelling through UPS. I received a bill on J

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290

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Directv can't change my service address

I just spent over two hours talking with 5 different agents, including a supervisor in the background, who are unable to change my service address. Therefore I cannot get any local channels only national ones.  Clearly a poor IT system and inadequate training for a basic function that should t

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642

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Directv Perks page Something Went Wrong

I have been using Directv Perks for a while now without any issues but now when I log in the page loads perfectly then automatically reloads with this message: Something Went Wrong Try refreshing the page.If the problem persists, call us at1 (800) 531-5000between 7:00 AM & 9:00 PM CT Can you te

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How can I convey my dissatisfaction with someone who can actually resolve an issue before I file a formal complaint with DirecTv?

I would like to review the account I ended up cancelling due to many things really. I would like to do this with someone who actually has some power to make changes with: how their customer service reps deal with people, issues with combining bills and promotions disappearing before the promised da

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Changing to whole home service

I have an HR24/100 and an H/24/100 today and I'm thinking about adding Whole Home service. Both receivers connect to my home network via Ethernet and the HR24/100 shows Whole Home as unauthorized and says to call 800-531-5000. From what I read it seems that it's available but can't be ordered onli

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Not my account

I have had an account set up in my name fradulently and have been trying to dispute it since February. I cannot get a hold of anyone in the fraud department (even the DirecTV employee said the number doesn't work) I have filed a claim but cannot get anyone to answer me on how that claim is going. I

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Tech No-show

On July 18, 2022, I scheduled an appointment with DirectTV for cable repair because an error code 775 was showing on all the televisions in our home. The representative provided with with 3 time slots (8am-12pm, 12 - 4pm ams 4 - 6pm) for July 19, 2022.   I choose the 12-4pm on July 19, 2022. &

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Directv For Life Sweepstakes

Hello, Can someone please let me know if this contest hosted by DIRECTV was legitimate? I was contacted and asked to provide my phone number and mailing address on my account. https://sweepstakes.directv.com/WinForLife/Rules https://sweepstakes.directv.com/WinForLife Thank you, Ryan

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2.2K

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ERROR HELP

i cant sign on or register my account .. i get error Misidentity_001 i just got the dish installed . when i try to change my password i tried to login i get a message that im trying to login to att and  im trying to login to directv.. you have your login pages on the same system and they are o

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