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DIRECTV Account
Learn how to manage your DIRECTV account.
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Question
Unable to access MAX
I pay for directv premium which includes MAX. For the past few weeks I have been unable to access app through any of my devices. I have followed all steps to access via provider as well as reinstalling the app on all devices as suggested by customer service. I would like someone to contact me to get
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171
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Customer service reps are incompetent liars
I was a customer for 18 years and cancelled last month. It started with a phone call to see what I could do about the increase in my bill. I spoke to someone who seemed very nice and said they could change my plan which would make my bill cheaper each month. I agreed to a cheaper bill each month. I
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171
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how do I get my money back that I was double billed on for over two years.
I was double billed over two years and I want my money back. I am owed 4116 dollars and over the past 4 months I have gotten the run around on this problem
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176
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Unable to Log Into Max APP
I have been logged out of my Max Streaming APP and I cannot log back in. I'm receiving an error message that my account doesn't have the subscription but that's incorrect. I pay for HBO/MAX through Directv. I have not been able to log in for days and was in the middle of a show on Max!
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266
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Suspending Service
I suspended my service in Feb. Was told at the time it could be done for 9 months. I asked if I would be notified before it was reactivated, and was told "Yes". I have auto pay. I checked bank account and there was a $238 charge withdrawn on 9/15 (double my normal amount). After a call to Customer
Question
966
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Set up account for my sister for auto pay new customer
Setting up a new account for my sister that lives in New Jersey so she can have set up auto pay trying to get user ID set up and password
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188
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Directv Response to My Fraud Claim
After spending hours on the phone with Directv customer service they suggested that I file a fraud claim with the Directv Fraud Department. In order to file that claim I had to provide all of my personal information including copies of my drivers license and get the police involved in order to get
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854
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A SERVICE I DID NOT REQUEST WAS ADDED TO MY ACCOUNT
I noticed on my account that a service I did not request and did not know what it was was added. Please remove and refund. It is called MOVIES EXTRA PACK. PLEASE STOP THESE INCOMPETENT REPS FROM TOYING WITH MY ACCOUNT. PLEASE RESPOND ASAP
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322
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