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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.9K

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Cancel subscription

I need to cancel my subscription

Question

306

2

0

Can't login to account

Everytime I try logging in to my account I get the error message "Oops! It looks like you entered your at&t sign-in credentials." Which I haven't! So I go thru the process of setting a new password and when I log in again I get the same error. I have an AT&T account with a different user nam

Question

390

1

0

Closed

DIRECTV not honoring paperless opt-out.

My mom has been a customer since 1994. She is old school on paying her bills...paper statements, writing checks, balancing the checkbook to the penny every month...so don't hold it against her.  For the second time within the last year, DIRECTV has enrolled her in paperless billing without her

Question

688

9

Account number if I have AT&T?

I get DirecTV through AT&T. How do I find my DirecTV Account number? The number on my bill does not work as "DirecTV is no longer associated with AT&T" yet my bill on 9/5 still says AT&T with the same account number

Question

442

4

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ETF for Loss of Service

I am asking for contract termination for loss of service due to inability to provide Disney related content. I tried for an hour to get it cancelled and was told there is no override in your system. Holding customers hostage when you are unable to provide services is bad faith business.  You s

Question

375

4

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No Directv email contact address - are you hiding from customers?

Why don't you have an email contact address? Get espn, like the rest of America. I am a loyal customer, yet you do not accept emails. What is this 1950? You hiding from your customers? Weak.

Question

460

4

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I have a 700 dollar Direct TV bill on my credit holding up a home purchase but I've never had direct TV...

I have this bill hanging out on my credit report for 700 dollars but i've never had direct tv. I've called and talked to several people and I'm told that I just need to pay it. Evidently it's supposed to be for unreturned equipment... this is insane, they won't do anything but tell me to pay the bil

Question

379

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Disney

I have enjoyed Direct TV and Disney for almost a year.  I was looking forward to continue enjoying both to help me get through my recent diagnosis of stage 4 cancer.   Now this coping mechanism is now been taken away.   This along with the possibility of an increase of my b

Question

380

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Accepted Solution

ESPN etc

Is your contract dispute with Disney resolved yet? I am paying YOU for service and not getting it!

Question

460

9

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Loyalty department

I i’ve been a DIRECTV customer for over 10 years. I’ve been with AT&T for over 20 years. I’ve recently canceled my subscription and would like to talk to someone that can help me.

Question

3.6K

6

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