
Streaming Account
Learn how to manage your Streaming account.
805
All
Question
R"in my ATT account
My account shows fragments of info from a previous customer. I am told my card has expired, but the card # is not mine and my autopay is working fine. I tried to upgrade my DVR to unlimited (which I was told was included in my package, but it isn't), but I am unable to make any changes because my ac
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200
1
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I have been trying to get Directv for 3 weeks without success
I have been trying to get Directv for 3 weeks without success. I try to make my initial payment, and an undisclosed problem occurs. I have tried several credit cards of mine, without success. I have talked with my card companies, and they tell me, they have not denied any requests from anyone, and n
Question
317
8
0
Account assistance request
Why won't DirecTV Help pay attention to their social media messages? Corresponding with them (and AT&T) is so inconsistent. One day I'll contact them and they'll respond immediately. Other times (like recently), they just ignore me and never respond. I get that they have thousands of customers, but
Question
239
6
0
Accepted Solution
Official Solution
Download the directTV streaming app on TV
I had to remove the DirectTV streaming app from my 7yr old Samsung Smart TV. Where can I find the app so I can install back on my TV?
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241
2
0
stream service
please what happened to my direct tv stream service. i had sent in updated account information
Question
340
6
0
Accepted Solution
Cannot cancel subscription.
I can't cancel my subscription. I log in, go to Account Overview, Manage my Subscription, and when I press "Continue to Cancel", it won't work. I tried multiple different browsers and my desktop monitor -- same problem. I only have a free trial right now and would like to NOT be charged for somethin
Question
299
3
0
No free channels for joining
We signed up online and chose this method to get 3 months of free channels. We call and call. After about 15 days the free premium channels disappeared. We keep calling. I am hassled continually by a couple of people and they keep putting the problem on me. Why do theses people speak for the company
Question
258
4
0
Directv app stopped working on iPhone SE
Streaming ok on two tvs. App did work on iPhone SE and older iPad. Both stopped working two weeks ago. Using ok user name and pw what as works on tv results in Care code 600 countless times on Apple products. I’ve reinstalled directv app, restarted iPhone and rebooted router countless times. Custome
Question
203
5
0
IntelliStar with Weather Channel allowing local cities weather and Local on the Eights
How can I get Intellistar from Weather cHannel giving on bottom of screen LOCAL weather foe few cities giving hourly, daily and weekly forecast? Also it aprovides Local on the Eights current weather for a close city near me. This was part of Comcast /Infinity and is greatly used. Do not care about w
Question
170
1
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how to remove promo from directtv stream account
I want my directtv stream bill to stay at $89 and remove the 3-month promo code that increased my bill to $143. Please remove it immediatly. Karen Melton
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364
4
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