Streaming Setup & Equipment

My remote microphone won't respond to voice command.

we paired our remote with the Sony TV and it worked fine for almost a year. Now every time we turn on the TV with the DT Remote we are asked if we want the remote to be paired with the tv. we have gone through ever setting, repaired the remote using the exact tv model and it still asks. WHY??

I’ve been able to pair my AirPods with my box until today. They are still paired but there is now no option to connect them with what appears to be an update to settings. Help?

My mother is moving into an assisted living facility in the same zip code. We already have plenty of boxes b/c that is what she knows how to use but will one of them work at her facility. So we would have our normal 6 at home and one at the facility? Will it work when I connect to Wi-Fi and if not w

I have an older relative who wants to try Directv Stream and they don't have a device to stream. I have 2 Directv Stream boxes that I own and thought I'd let them borrow one to use. If I sign out on it under account it just signs right back in to my account. I did a hard reset to the box and it auto

I have an ethernet port in the wall. Should I plug my Directv in to that ethernet port or should I plug the tv in to the ethernet port? Or both (I have a splitter)?

I just purchased a new remote from Dans Electronics. It is exactly the same remote that came with my DirecTV device. I have downloaded the DirecTV app in my bedroom and cannot pair this new remote. Please help! Thank you, Karen McChristy

I just recently bought a long ethernet cord to try and see if my DIRECTV receiver can pick up Internet ; and I can use the Ethernet cord or buy a modem — baffles — but it will be cool if I could do that because DIRECTV is pretty expensive month.

Will not recognize Bose Solo5 under remote and devices

I want to temporarily disable one streaming box- I have the serial number