Streaming Setup & Equipment

I signed up for Stream BYOD and when I call to purchase the Gemini Air they say I can't purchase it from Direct TV. This makes no sense at all.

On December 1st, 2023 I contacted via chat to find out what happened to ALL of my unlimited cloud DVR recordings, they were all missing. After spending a rather intense 45 minutes chat we determined that the support person has no idea what happened and could not do anything to restore the recordings

I just bought a new Samsung TV and use an optical cable to hookup my Bose sound system. Every few minutes the sound stops working for a few seconds then comes back on. Frustrating. I am an I.T. guy and have tried all the "first steps" of changing cables, testing connections, etc. What is the issue?

Hi I need a schematic or instructions on using the DCAU1R0-01 device in a commercial environment to enable restaurant to use directv business app to change TVs from Apple iPad. Thanks so much for your help

Skip forward 15 sec. not working my Gemini remote

Tv not booting. 2 flashing blue lights

I hooked up my Gemini streaming device 2 months ago on my LG TV and everything worked fine. Last Friday, while watching TV, the service stopped and said 'no connection'. I've tried factory reset on LG TV, I've unplugged and re-plugged in all cables, reset modem. Been trouble shooting for the past 3

I have an Amazon basics soundbar and Amazon fire TV, the sound bar works with other apps, but it won’t work with Direct TV stream

I am getting a message anytime that i open the directv Stream app on ANY of my fire sticks that says "no internet connection..." This is only happening on the directv stream app and again, all of my firesticks. here is what I have tried so far: - cleared cache on dtv stream app - force quit - logged

I don't understand why I can't change my plan from a byod plan without canceling. I don't want to cancel just to get a box. Is there no way to just add a monthly fee to my account and send me the box's?