Streaming Setup & Equipment

Hi, I really enjoy the rapid response of the Apple TV 4k app for directv stream, the only problem I am having with Apple TV 4k is that when I play anything from the DVR (My Library), I get this audio dropout every 20 to 30 seconds and sometimes you can see just the smallest of video stutters. Has an

I have my original equipment from AT&T and would like to upgrade and add another device. How can I do that now. I do not see an option via my online account.

My HOA is changing over to Direct TV. I have been instructed to contact you for new equipment.

I live in Dracut Ma 01826 , I hate xfinity cable , I see that I don’t need a satellite to get DIRECTV STREAM , with geni dvr box . Can you give me details about this service, packages you offer? Does it go out in winter storms? These are the must haves , ABC,CBS,NBC,FOX, ION, ID, LIFETIME, HALLMARKS

Gemini remote stopped working on my tv after power outage. original tv remote works but very hard to navigate When I push a button on it, a screen popup switches to HDMI1, which it is already on, and screen goes blank.

We are new to Directv streaming. Using the second gen fire stick. Downloaded the app and signin with our account information and it keeps telling us we need a directv package. The same login works on our smart tv and laptops without issue. Have uninstalled the app and reinstalled with the same resul

Can we watch TV until our equipment arrives

I have 6 stream boxes and only one has this issue. I've already done a factory reset (thanks to that update glitch a month ago). The issue is, if I pause a show (or even an app) the box and TV will turn off after a few minutes. I have all of the power saving settings on the box and the TV set to off

I bought the latest Amazon Fire Cube specifically to work with DirecTV Stream but there are some key features that seem to be missing or won't work. Things like the skip backward/forward buttons are missing. I also can't set dvr recordings from the Cube and the 4K channel is missing. It is meant to

For the last two years what ever channel we were viewing would be the channel that would be on when we turn the box on. Now no matter what channel you leave the box on it comes on FS1 Fox sports. We always watch news before bed and upon rising for a little while. Any IDEA's on this. Have not changed