Streaming Setup & Equipment

i am trying to set up att choice package which i purchased today i have a TCL tv and att hotspot

Was able to get 4k channels to display after changing settings on tv and direct tv stream box. When I first tried 4k a week ago I got a message my device was compatible but not able to display. Got through that by changing settings on box and on tv. However, I had to reset my box just now because an

I have a new Gemini air that I’m trying to set up with my DIRECTV stream service and every time I put in my username and password I get an error message and it will not allow me to sign in. It says "incorrect user ID or password. try again care code 201." The thing is that this user ID and password

I have several osprey boxes throughout my house. After a power outage or device reset, the program guide resets to approximately 12 hours in the future. All of the devices are hardwired (ethernet) and I am not using any kind of firewall or VPN. The only way I have found to correct the situation is t

Hello : I have a box with AT&T TV logo in the system. How Can i get upgrade ? I think it's the firmware problem ... I try press the red button 7 times . update the system . I got stuck at the 3/4 part , ERROR 5107 happened ... Try to repeat it , but no luck ... Please help. Thank you

DIRECT TV remote does not control volume. I have tried re-programming the remote several times...the remote does otherwise work. How do I get the remote to control the volume? Thanks-a-million!

One of our stream boxes seemed to loose all of our dvr recordings. I did several resets with no luck. After further digging it seem that the box is auto signing into an account other than ours. Under general info the location zip code is ours but the billing is somewhere else. All our boxes were pur

I am using a new fire tv stick, when I try to connect to directv it shows the error. How can I fix it? Thank you

We use Gemini streaming boxes because they are so convenient with the remotes. When we travel in our RV, I used to use one with VPN and it was fine. Now, when VPN is ON the Gemini streaming box will not connect to TV, or streaming apps like Netflix. I've actually tried our 2nd Gemini and stand alone

I have a lot of fire sticks and only one app won’t load. Direct TV Stream. Tech support said they can’t help. This started last week on every TV. All other apps (Hulu, You Tube TV, FUBO all of em) load perfectly she quickly. Tech was not interested. I cancelled my service and moving on.