Streaming Setup & Equipment

Was able to get 4k channels to display after changing settings on tv and direct tv stream box. When I first tried 4k a week ago I got a message my device was compatible but not able to display. Got through that by changing settings on box and on tv. However, I had to reset my box just now because an

I have a new Gemini air that I’m trying to set up with my DIRECTV stream service and every time I put in my username and password I get an error message and it will not allow me to sign in. It says "incorrect user ID or password. try again care code 201." The thing is that this user ID and password

DIRECT TV remote does not control volume. I have tried re-programming the remote several times...the remote does otherwise work. How do I get the remote to control the volume? Thanks-a-million!

One of our stream boxes seemed to loose all of our dvr recordings. I did several resets with no luck. After further digging it seem that the box is auto signing into an account other than ours. Under general info the location zip code is ours but the billing is somewhere else. All our boxes were pur

We use Gemini streaming boxes because they are so convenient with the remotes. When we travel in our RV, I used to use one with VPN and it was fine. Now, when VPN is ON the Gemini streaming box will not connect to TV, or streaming apps like Netflix. I've actually tried our 2nd Gemini and stand alone

I have a lot of fire sticks and only one app won’t load. Direct TV Stream. Tech support said they can’t help. This started last week on every TV. All other apps (Hulu, You Tube TV, FUBO all of em) load perfectly she quickly. Tech was not interested. I cancelled my service and moving on.

Direct tv says stream over internet to multiple TVs is extra fee. How much

Looks like my box received a bad update and now will not finish booting up. How do I reset? I don’t see a red button anywhere on my device. Thanks

My set up box hasn’t worked for the last 24 hours. No amount of rebooting, resetting, pulling the power plug in the back of the device is working. I’m at a complete loss, and paying for a blank screen. Anybody have any ideas on how to fix this? The DIRECTV Stream folks aren’t even doing anything to

In need of some assistance. I just got directv service. I got the genie receiver in the living room and the gemini in the second bedroom. Anyway, the technician got the streaming remote connected to the receiver fine however for some reason it works perfectly except for the volume feature. The remot