U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
Crappy Service

I want to know why after 5 techs they still cant fix it right. Also goes out every weekend and every time I pay the bill. I know you are getting rid of UVerse so wht the (Edited per community guidelines) do you keep ripping us off with it. ATT should be upgrading all existing customers instead of me

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91

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Official Solution

U Verse Bill

Our bill is up again $12 and Its already too high. We have a TV in another room and if we took it out, would it lower our bill?

Question

194

1

0

Thank you, AT&T

By increasing my crummy U200 cost by $17+ the same month you offered me a $10 "valued customer" credit, you finally got me to do what I should have done long ago, cancelling this service and replacing it with something that offers more channels for about a third as much. Thank you, thank you, thank

Question

109

2

0

Accepted Solution

Official Solution

U-Verse

How do I cancel my U-Verse Service? I just returned the U-Verse equipment today

Question

377

1

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Uverse app Scode 994, every since they cancelled account and reactivated

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app.  It's saying "Logging in with this AT&T Access ID is not longer supports.  Please log in wi

Question

88

4

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ATT Uverse account was closed but not properly. In collections and customer support not helping at all. What do I do?

We closed an ATT Uverse account and returned the equipment, but ATT forgot to shut down the account properly. It eventually went into collections. Opened a ticket with ATT over a year ago and still it sits as collection on credit report. Spent hours talking to customer support stating "they are t

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73

1

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How to Report Deceptive Billing Practices by AT&T That Result in Collections That Are Not the Consumer's Fault

I tried for months to get adjusted bills that I was told to expect once I stopped all of my services with AT&T for their deceptive business practices. Since I was a 'legacy' DirecTV customer, NO ONE between AT&T and DirecTV account management was able to provide the final combined Uverse bil

Question

299

2

0

ATT Property Claim - Referred to Sedgwick claims examiner not responding - need resolution

I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house.   The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable.   Damage was repaired and cost me $4,100.    I was assigned to a Sedg

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1.5K

9

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Accepted Solution

Official Solution

U-verse package change

I want to change my U=verse package

Question

1.1K

2

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Billing

Not a question a statement on how terrible your AT&T / DirecTV service is and what a dreadful company you have. I have autopay set up and was charged over twice this last month.  I called the 2020 number listed on the billing cycle, twice, after going through multiple menu options, multipl

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81

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