U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Cant get a person on the phone for Fraud Department
I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o
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13K
33
Accepted Solution
Official Solution
how do you view your entire bill not just amount due
I keep getting looped between Direct TV and ATT when trying to see my actual bill. This has been going on for months. I even tried to cancel paperless billing just so I can see my bill but apparently that is no longer an option. This seems to border on illegal. There's also no real way
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96
1
0
Accepted Solution
Official Solution
Cancel u-verse internet
Hello everyone! I keep hearing conflicting information on a matter of canceling a service. I am currently on u-verse internet 50mbps, u-verse TV U300, and phone land line. I was told by a technician that if I decided to cancel the u-verse internet I would lose the TV U300. Dose anyone know if thi
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177
2
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Uverse app to my Fire Stick
I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been
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87
3
0
Accepted Solution
Official Solution
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
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251
2
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Unable to Log into Certain Cable Channel Streaming Apps Using TV Provider Option
I am trying to connect to the TBS app and website and the "Sign In for Full Access" gets me nowhere. I am selectinv AT&T U-Verse, then logging in with my credentials. I've done this numerous times in the past with other apps with no issue. This is really aggrivating. I'm getti
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148
1
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Basic Protection Plan
I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?
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49
1
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Billing
I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone
Question
153
5
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Verify employee
Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.
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170
1
0