
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
charges for service call
I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years
Question
205
1
0
Closed
unauthorized access to my account
I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a (
Question
144
1
Accepted Solution
Missing out on tv that is valuable to me!
Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!
Question
662
15
Your provider has not authorized you to watch this VOD stream
I am trying to watch one of my shows on the Bravo app just as I have done a million times because I'm rarely at home. It's telling me that Uverse has not authorized me to watch the content. First of all, I pay too much money every month not to be able to watch the channels I pay for. Everybody doesn
Question
330
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$10 credit to U-Verse Account
Where on the link provided tvpromise.com do you go to get the $10 credit for the loss of my local channel Fox Channel 8?
Question
515
4
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Being Charged For non existant Equipment
I have been charged over $170 for a gateway that is in the wall of the house I moved from & even have an email saying NOT to remove said equipment but nobody at customer support in whatever country it is in understands the issue. I have been sighed at by 1 person & another just kept repeating hersel
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191
8
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Accepted Solution
Cancelling U-verse
If I cancel U-verse TV and keep internet, will I still have to pay early termination fee? August will be the end of so called promoting. I was quoted a price when it started and has went up twice since.
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363
3
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Att lied to me
I was reassured my bill would be certain amount...then when I received it at call boutique it they told me there was nothing they could do.
Question
145
2
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Unknown user and TV account on my U-verse profile
I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address
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169
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Accepted Solution
Official Solution
Code 201
When trying to sign into Uverse on a fire to i get Care Code 201
Question
312
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