
U-verse TV Account
Learn how to manage your U-verse TV account.
513
All
Question
Basic Protection Plan
I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?
Question
101
1
0
Billing
I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone
Question
214
5
0
Verify employee
Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.
Question
337
1
0
U-Verse payment.
We paid U-verse payment last month for $266.24. Why this month bill went up to $322.26?
Question
119
1
0
att service
dvr failed, called for new one, sent wireless router, called again sent dvr. this dvr skips when playing back recording, called again, received wireless router again, then received bad dvr again. been on phone for over 1 hour today. had appt but tech never showed up. worst service i have ever had de
Question
108
1
0
Accepted Solution
Official Solution
What the cheapest monthly package - what is it called and how much is it?
I want to downgrade from U-300. Need to know the cheapest monthly package as I'll be out of the country for 6 months.
Question
624
6
0
Closed
DTV Stream Account Link
I am having access problems to DTV Stream account. DTV Stream reps tell me i need to unlink DTV Strem account from ATT account for resolution on their end. I assume that is the myATT account. How do I do this? I do not see a way on the myATT website to unlink the two accounts. Also tags and topics o
Question
110
1
0
Official Solution
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service.
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service. AT&T says I have to put all three into suspend. Is that correct?
Question
276
9
0
U-verse service doesn't work, on 2nd new DVR now
My DVR failed a couple of weeks ago with the message "U-verse service not available, try again later." Also indicated I should reboot. Reboot did not fix it. Called AT&T support. After an hour of troubleshooting they decided my DVR was defective and sent me a new on. Got the new receiver, hooked it
Question
358
8
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