U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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They are ripping people off

So in December 2021 we decided to drop u-verse and just stay with the internet. I returned the equipment to my local UPS. Next thing I know I’m being charged for unreturned equipment. I chatted with someone online who told me she saw that I did in fact return it and I would get a credit on my next b

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Need to cancel Uverse Internet but keep Uverse TV

My current hardware setup is a Uverse DVR, Residential Gateway (BGW210) and a WAP plugged into the Residential Gateway. I also have a small set top box that gets its video stream from the WAP. I was a grandfathered DSL customer. I have already canceled the Uverse Internet. For some reason custom

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Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

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296K

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Giant price increase

My online bill just arrived with a $70/monthly increase in our TV plan which is currently UVerse 200. Seriously????  What can be done to dump this TV service at $193 per month?????

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142

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Moving service from one location to another

I am moving to another state. I need to find out if U-verse serves my new location.

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423

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Bait and Switch on Service Change

Feb 6 I awoke to an email that my bill was ready and it had increased from $117 to $173 for U-verse TV and Internet. My package had expired! I called the 800# and went through various options with a person and agreed to reduced service of Internet and "U-Basic HD", quoted "out the door price" of $70

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396

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Login to my AT&T account.

I have both AT&T U-verse internet and DirecTV but when I login to my AT&T account it just goes to my DirecTV account so what do I have to do to have one AT&T account for both my AT&T U-verse internet and DirecTV.

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21K

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Confirmation all equipment returned

How do I  get confirmation from AT&T that all the equipment that was supposed to be returned has in fact been returned? I never got a list of my equipment that should be returned. I got an email from AT&T listing what they received, but it didn't say it was all that should have been returned.

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Series Record Printout

I'm looking for a way to either print out or download a copy of all the series that I have set up to record. Thanks, TT

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171

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Loss of channel and rate hike

AT&T just raised our UVerse rate by about $8 per month ... Now this morning I also find that Next Level Sports (NXT HD CH#1665) is no longer part of the U300 channel package ... It was okay a couple of days ago. I for one do not want to go to U450 or the extra Sports Package to get it as that w

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