U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

550

(652)
Scrambled reception

Why are we experiencing a scrambled reception? We have not been able to use any of our paid channels for about 3 days now.

Question

216

6

0

Billing problems once again.

i have been a customer for over 10 years. never had late fees, always paid my bill on time. i have an increase of almost $80 on my current bill. no one at ATT can help my to get rid of this increase. this is totally unacceptable and a total lie on behalf of the company where they say they care about

Question

157

10

0

Debt collection

I closed my wireless account about a year ago (there were overseas calls that cost close to $500 one month when I did not place a single overseas call). I could never sort out what happened (despite multiple tries with the help line), so I ended up cutting my losses and switched services. I ensured

Question

283

7

0

prblems with my bill

My special deal with Uverse was going to expire March 12th, so when I got my bill in February I called to cancel TV service and opted to keep the internet. So they said I would have to pay an additional early disconnect fee of $20, which I said was no problem. So it was disconnected early in late fe

Question

79

3

0

Returning Uverse Equipment

I cancelled my Uverse TV service. Went to the Fed Ex place to mail in equipment as instructed by AT&T. Fed Ex would not accept the Wireless Access Point piece of equipment (which was one of the items I was instructed to return). They said that there had been a problem with them scanning that piece o

Question

143

1

0

Refund for Non service

I cancel cable service with AT&T on February 2, 2021 when my contract end. I request internet service ONLY.. I continue to be billed each month (March & April 2021) for service that AT&T confirmed I was cancelled. Because the ball drop on their end (AT&T), They informed me the charges is valid and I

Question

97

2

0

Looks like I'm leaving AT&T after many years..

I received an alert saying my current promotion was ending yesterday so I decided to reach out to AT&T to see what my options were, as I have been with them for many years and this is normal ever 1-2 years. What I was in store for next has now left me shopping for a new TV and internet provider. Two

Question

356

10

Accepted Solution

Official Solution

Where can I find my wifi password?

Just bought a new TV asking for wifi password to start using.

Question

788

2

0

Why is there ANOTHER price increase on uverse bill?? $9.99 ADDED AGAIN THIS MONTH WITHOUT NOTICE!

Why is there ANOTHER price increase on my uverse bill?? Another $9.99 added within two months $20 increase! Not to mention I was promised a promotion for an entire 12 months and didn’t make it two months without another increase on both tv AND Internet!! YOU ALREADY INCREASED OUR BILL in JANUARY for

Question

126

3

0

FIBER OPTIC STREET INSTALLATION

The past coupe of weeks i have been seeing men digging holes in front of houses and installing some sort of box pertaining to some Optic ATT, cable. I had no problems until they came to my house and destroyed the grass along my drive way to install such box,. They also broke the cement driveway in f

Question

99

1

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NEED HELP?

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