
U-verse TV Account
Learn how to manage your U-verse TV account.
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Customer service
Called into customer service to discuss promotional and was told by Jacob that I would keep my same plan at the same price. Looked at my account later that night and my plan was downgraded and price increased. Chatted with someone online and they said someone would call me to resolve this issue - ne
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Connection
Trying to connect my U verse cable box to an ONN TV having problems doing this does u verse support this brand of tv
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Accepted Solution
Official Solution
need help on defective DVR
defective DVR is old and dropping recordings. Need replacement.
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212
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Review Your ATT Order: U-Verse TV Plan Changed
Hi, I've seen a few others report this, and that it was a transaction to test if the account was active? I believe this is different. I received the email at 5am saying to review my ATT order so I clicked on it and saw the $3.50 partial charge and as usual a bunch of information, but nothing clear o
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Dishonest pricing
Called today to cancel service due to high cost. Total bill currently $237.63 vs Spectrum offer of $106.97 for same TV, faster internet, and landline. Customer retention put me on hold after I explained why I was cancelling. While on hold received e-mail from AT&T telling me my plan has changed....n
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180
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Disasatified customer!!Beware!!! ATT is a monopoly!!! Uverse Technicians damaged my Tv and now will not take responsibility!!
(10yr + customer) Hello All, has anyone experienced damage to their TV caused by Att performing a remote repetitive gateway resets of my Uverse modem and signal to clear lines? I recently contacted AT&T Uverse Tech Support to resolve slow Internet issues. The technician performed some troubleshootin
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120
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Erroneous On Demand bill
This month my normal monthly bill was $40 more than normal. When I called ATT to ask about the increased amount, I was told that there was an on demand charge included in my bill. We have never used the on demand and after discussion with the ATT representative, the additional $40 was removed from m
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79
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No Uverse caller ID on TV
I Can't control caller ID on TV from either CH 9900 or MY_ATT account . I have bundled Uverse 300 with digital internet phone on fiber . Voice mail setups on my account show I don't have access.
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562
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Trying to get my bill adjusted and service restarted for over three years.
I've been a first responder for over 43 years, but it pails in comparison on the run-a-round I've received by AT&T. If the truth were to be expressed here, I would probably not be believed. It started with my house burning down, me returning the equipment, them acknowledging I returned the equipment
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