U-verse TV Account
Learn how to manage your U-verse TV account.
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I cannot login to my att email.
I have tried over and over on my phone and desktop to login to my att email. I tell it I want to reset my password, and it sends me an email, but if I cant login into my email, I can't receive an email to reset my password. What do I need to do to get a text sent to my cell phone @ (Edited per commu
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102
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What am I being charged for?
We cancelled U-verse June 2nd 2020, and returned the device. Each month since then ATT charges $72.74. We have spent several hours on the phone with ATT agents to request the charge be stopped and ATT credit our payment card for the monthly charges which now totals $509.18 U
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130
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Verbal harassment by and employee over phone.
Are calls really recorded? Are they used for training purposes. To verify quality assurance? Employee number (Edited as per community guidelines) actually couldn’t help me and told me I had an ultimatum of cancellation. First, learn proper usage of vocabulary. Correct Engl
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131
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ATT customer care complaint
how do i file a co-mplaint with ATT customer care. i was instructed to do so during a phone call with a rep at 800-288-2020
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56.2K
95
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Registering new U-Verse service
I have been trying for 2 weeks to register my new Uverse service. Every time I attempt to register, I receive a message “system error: we are upgrading our systems. Try again later”. I have tried different computers, different browsers, I have unlinked my cell account from the U-verse acct - always
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1.2K
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If I remove my uverse tv, do I still keep HBO MAX free with my wireless service?
I will still be keeping my internet and cell phone package, just don't want uverse since I hardly watch regular TV anymore. MAX isn't part of the uverse package right?
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529
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Credit Score is completely wrong...what will AT&T do about it?
I was so excited. I worked with a wonderful local employee that used excellent service to convince me to transfer my security, home phone, internet and tv to AT&T services. He was great and I could not wait for the change. Today I recieved a letter from AT&T stating that my credit score was 362. W
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2.3K
6
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Repeated Uverse Billing Errors and Issues - No Help!
Any one know who to contact for escalation on continuously having billing issues and errors with Uverse products and promotions? My bill randomly went up $60+ after I received a set top boxer receiver replacement since my previous equipment failed. This happens EVERY TIME I contact technical support
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311
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parental control pin
my wife has the account in her name tied to her gmail. i do not posses the account pin nor parental control pin. What should i do??
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278
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