U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
HD CHANNELS KEEP FREEZING

I have 3 DVRs in different rooms. Several HD stations keep freezing and then I flip the channel and flip right back and I get it back but only lasts about 2 seconds before it freezes again and have to flip channels again (freeze-flip-freeze-flip.......) . I can't be flipping the channel every 2 seco

Question

428

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4k capability

Does ATT have a 4k cable box?

Question

815

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Cisco replacement uverse box connects to wifi but not tv

Replaced receiver (old one died). Seems to be correctly hooked up but the screen has the uverse logo and the spinning ball going for 45 minutes or longer. No error message just that rotten spinning ball.

Question

106

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U-verse app

My U-verse app is no longer connecting to my gateway. I’m trying to use it as a remote (used to work) and it no longer does. I’ve uninstalled/installed the app, rebooted gateway, rebooted phone…. Signed out/in. Any suggestions?

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112

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Closed

Message for RaidenB following our exchange on Reddit earlier this week and last week

@Raiden , @Raiden1803 , @raiden02 , @Raiden79705 , @raiden2a , @raiden, Hello again, RaidenB! Thanks for offering to help in this thread. The fault went away for four and a half days. But it has re-appeared and we are now regularly losing connectivity completely. After the field tech, Frank, install

Question

173

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Accepted Solution

Official Solution

U-verse DVR Recording Space

My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.

Question

184

1

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Closed

Suspended service reactivated without concsnt!

Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and

Question

83

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Remote control number pad are only buttons working

Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.

Question

274

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Error message received during receiver setup - red ‘X’ and number 3

I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic

Question

130

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Accepted Solution

Official Solution

Using the S20-S1A Uverse Remote

Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?

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241

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