Watching & Streaming

"My Library" is not showing. After signing up for Directv and adding the channel via my Roku device, noticed it does not show. When open Directv have listings on left side starting with All then Recent etc but do not have My Library (It does show on my Android phone app however). I'm able to record

Multiview appeared before the election. It showed up in the guide, but now that the election is over, multiview has disappeared.

read all steps...do not have any options to select when I go to recordings...so this is not helpful

I'm using a firestick that has screen saver turned off and data monitoring also turned off (all the physical TV power saving options are / have been turned off previously as we never had any kind of issues when we were on Comcast). I was sold a commercial solution and was told that the features of D

When I press the streaming remote's Input button the list of input sources on my Samsung TV (PN58B550) is displayed. However, it does not respond to the up/down arrow keys, so I can't change the source. The TV does respond to the On/Off/Volume buttons just fine. The TV does also respond to the up/do

I have not been able to log in to the Max app on any of my devices for the past three weeks. Every time I try to log in it says "Something went wrong. There was a problem connecting to your DIRECTV Stream account. Please wait a few minutes and try again." I've reached out multiple times and have bee

Local FOX station in Jackson MS (WBDB-fox 40) has a problem and I don't know if you would call it jitter or stutter but it seems to jump a couple of frames on video and audio. This occurs sometimes pretty regular (2 or 3 times in a row). Also sometimes the video quality is terrible such as a dark sc

When opening DirectStream TV using the latest Apple 4K TV, we are getting the following error message on three of our TV's: "No Network Connection" -"Looking for Network Connection" - This is happening almost every time we turn on a TV, yet there is no problem at all with our WiFi or with accessing

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Hello, Have a Max subscription through my Direct Tv plan. Was working just fine last night on living room tv. Went to bedroom tv, opened Max app up, and got caught in a loop where the app was asking me to connect my provider. I would do so, the app would login, and when I went to watch something, it