Watching & Streaming

I called tonight because of an ongoing issue with the service "buffering" so much... for about 2 months now. I explained that I am a tech person and I troubleshoot on my own exhaustively... with checking - rebooting internet / WIFI etc. So what does this guy (Jason) I am chatting with comment "your

Why do some NFL games not record? No matter what I do today, I am unable to record the Baltimore/Pittsburgh or Seattle/San Francisco games. I have my recordings set to record all NFL games and have setup recordings for the individual teams listed above. They do not record and nothing shows up for th

Is there a voice remote that’s compatible with the DirecTv streaming app? Specifically want to be able to change channels using the voice command. I have a 1 year old Sony with Google tv and I can’t make the voice control work. I’ve googled it and it also looks like Roku voice remotes don’t work. I

Multiview appeared before the election. It showed up in the guide, but now that the election is over, multiview has disappeared.

read all steps...do not have any options to select when I go to recordings...so this is not helpful

I'm using a firestick that has screen saver turned off and data monitoring also turned off (all the physical TV power saving options are / have been turned off previously as we never had any kind of issues when we were on Comcast). I was sold a commercial solution and was told that the features of D

When I press the streaming remote's Input button the list of input sources on my Samsung TV (PN58B550) is displayed. However, it does not respond to the up/down arrow keys, so I can't change the source. The TV does respond to the On/Off/Volume buttons just fine. The TV does also respond to the up/do

I have not been able to log in to the Max app on any of my devices for the past three weeks. Every time I try to log in it says "Something went wrong. There was a problem connecting to your DIRECTV Stream account. Please wait a few minutes and try again." I've reached out multiple times and have bee

Local FOX station in Jackson MS (WBDB-fox 40) has a problem and I don't know if you would call it jitter or stutter but it seems to jump a couple of frames on video and audio. This occurs sometimes pretty regular (2 or 3 times in a row). Also sometimes the video quality is terrible such as a dark sc

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