New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Closed
No sound after watching 4k program.
After watching a 4k program I lose all sound from other channels.I have a Samsung 75 inch model# QN75Q7DRAF, direct receiver model# C61K-700 & I use Sonos. All other streaming devices work fine when this happens. I have to shutdown all DIRECTV & TV devices for sound to return. Any information availa
Question
•
Watching on Satellite
289
5
0
Closed
Sound only working on 4k channels
Sound is working fine on 4k channels but not getting any sound on other channels or my DVR recorded shows
Question
•
Watching on Satellite
1.6K
30
0
ESPN Unlimited
Is there a reason (well, I know there is but I am not sure I understand it) that DIRECTV satellite customers will not get the ESPN Unlimited but DIRECTV Stream customers will?
Question
•
Watching on Satellite
716
3
0
Trying to cancel service
I am having trouble trying to cancel my service. Every time I call, I get put into and endless loop. Haven't been able to talk to a real person once. Is there any way I can talk to a human so I can cancel my service
Question
•
Satellite Account
92
2
0
Remote slow to respond
Lately the remote is slow to respond. Have replaced the batteries. Any suggestions?
Question
•
Satellite Equipment
50
1
0
🌧️ Satellite customers, stay safe during inclement weather!
Here are 3 steps to keep you informed: 1) Have a safety plan in place. 2) Switch over to SignalSaver during the incident. 3) Download the DIRECTV app to watch weather and news. More info here.
Question
•
Watching on Satellite
31
0
0
BILL PAY
I cannot get in to pay my bill. What have you done to your site? When I finally go to my bill, I get an error message. Totally lost in this. I JUST WANT TO PAY MY BILL AND DO NOT WANT TO PAY IT UNTIL i CAN SEE IT!
Question
•
Satellite Account
188
7
0
Direct TV Reciever R22-200 just conked out. Family member ordered a R22-100 as a replacement. Wondering if this dish is compatible?
Hey, same as title. Box stopped working, trying to find an replacement but the R22-200 is scarce. Can anyone be willing to give some advice. We're currently getting a 755 error code with the new box.
Question
•
Satellite Equipment
65
3
0
Recording local channels
My issue, used to live in Ohio now live in Virginia. Accuweather shows our old zip code. Have contacted Directv support in the past and have given up trying to correct this. This also creates another issue, we have a dvr in our rv as well, and when we are away and want to set up recording remotely o
Question
•
Watching on Satellite
57
2
0




