
Streaming + Device & App
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Customer support is clueless, how do you know?
When I posted HULU isn't playing on DirecTV streaming (and it still isn't), now for 8 days and some of the replies are HULU is working on the problem, when I called yesterday twice, HULU customer support is clueless of any fix and when it's happening. So where do these responses on here come from th
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Watching & Streaming
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Local Channels
So I signed up for the 5 day streaming free trial. I wanted to switch from YoutubeTV to get SNY again. My problem is with getting my local channels correct. My zip code is 18428. I'm in PA. When I enter that zip on directv local channel lookup it asks to pick a county. One county gives me the correc
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Watching & Streaming
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Closed
When is DirecTV replacing defective boxes?
Why isn’t DirecTV replacing defective boxes that no longer work with HULU? I believe this is day 11 or 12 and it still isn’t fixed.
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Watching & Streaming
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Annoying volume levels during commercial blocks
I've been streaming with this service since the early days and am basically very happy with it. I particularly like the (formerly AT&T) Streaming devices. These stream much better than Roku or Firestick. Good Job!!! Now,.. I've been frustrated for a long time with the varying levels of volume on the
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Watching & Streaming
1.6K
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Final Bill and ETF
I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked
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Streaming Account
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if you switch from dish to streaming, can you still feed multiple screens, using genies?
if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports). Also, only my one, large screen is a smart tv. The other ones don't allow for internet access. That's why I'm wondering if you can still use the genies.
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Streaming Setup & Equipment
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Prime video not launching
Prime video app will not launch. I have checked for system updates, rebooted the system, and force stopped the app. It says "you must sign into your Google account", but I AM signed into my Google account. I even removed my Google account and added it back to the system, but I am not having any luck
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Watching & Streaming
799
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How do i get a gemini air if i already have service
How do i get a gemini air if i already have service
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Streaming Setup & Equipment
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Unable to receive login code sms
I am trying to login, however i get the message To help keep your account secure, you’ll need to confirm your identity. We’ll send a one-time code to ***.**6.0412. The code may take a few minutes to get to you. This is not my phone number
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Watching & Streaming
172
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wi-fi disconnect after 4 hours
I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?
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Streaming Setup & Equipment
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