U-verse TV

How do I file a property damage complaint?

My U-verse has been out since 2/2/23. Restarting and rebooting all devices has no effect. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has

Hey does anyone know how much longer we will be without our Fox network? My bill just increased again and yet I'm not getting all of the channels that I once was since we still don't get Fox.

New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static. I have rebooted the box and the whole Gateway System. On the input I can see the 3 dots when I rebooted

Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connection and va

How do I request a channel be added to the uverse channel lineup?

About every 5 to 10 minutes our tvs (at different times) freeze. They then go to an error page, then they go back to the show or recording. We can also fix it by changing the channel but lose so much tv time! We are so frustrated! This has been going on for months and is getting worse & worse. ATT s

We have AT&T Fiber, 1000 Mbps service. House is a new build, finished in 2019. Fiber is underground to the home. We have two AT&T set-top boxes - one DVR and one non-DVR. In the past few months the TV service has begun freezing. Mainly on the TV with the DVR box but both boxes freeze. If we catch it

The program guide for PBS (KVIE Sacramento) is incorrect and does not align with the actual programs. I contacted PBS and they said they can only show what ATT gives them, and ATT has not provided the correct information for a lot of programming. How can this get fixed?

I have been getting daily "access card (745) cannot be read." It requires removing the access card, reinserting it, then pressing reset. Whatever I was recording at the time (52 minutes worth) said it had recorded, but then I got a message on a black screen saying all or part of the program did not