Log into your account to check that info. If you are setting the login for the first time than it will give you the option to verify by other info (such as phone number you listed at start of service) to set it up.
If that doesn't work, call customer support as normal.
DIRECTVhelp
Community Support
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254.5K Messages
4 days ago
Hi, @Leebrenda. Please visit Log in at directv.com to Manage Your Account | DIRECTV Support to manage your DIRECTV account online. Veilka, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.4K Messages
4 days ago
Log into your account to check that info. If you are setting the login for the first time than it will give you the option to verify by other info (such as phone number you listed at start of service) to set it up.
If that doesn't work, call customer support as normal.
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