ATT&T Software Update for my DirectTV Account
I have been a DirectTV customer for maybe 20 years. I just received a call from AT&T telling me I need to update my software at a personal cost of $200 which I have to pay by credit card.
Supposedly, this will be refunded in 4 months.
Why would I do this??? Software updates should be a part of my current subscription.
Why woudn't I term my long-time and supposedly profitable account for Dish Network who seems to want my business???