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Friday, April 24th, 2020 2:15 PM

Bill

Why is my bill high than last months bill? I called last month and canceled all promotion packages. And they told me my bill would stay around my March bill of 80 something dollar. Why is my higher than 100$

ACE - Expert

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23K Messages

5 years ago

Compare the prior bill to the current one to see if all optional services were removed as requested. Check to see if any discounts might have been ending at the same time.

This is a public forum of other customers, so we can't see your account. If you were to screen shot the line items of those 2 bills we could give guidance. Otherwise call DirecTV so they can review your account with you.


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