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Thursday, May 7th, 2020 5:05 PM

bill

I was charged extra on my bill from last month because they added a promo to my bill and i didn’t ask for promo. I was supposed to be getting a refund and i haven’t yet

ACE - Expert

 • 

23K Messages

5 years ago

If a service was added to your bill that you didn't request, then you need to call DirecTV to dispute. If you accepted something like a 3 month special, then it is up to you to call DirecTV to remove when you are done, it does not automatically fall off.

In either case, this is not customer support but a public forum of other customers. So you still must call.

https://support.directv.com/contact

Customer Service

800.531.5000 | Pay Bill | Order Movies | Refresh Your Receivers

General support daily, 8 a.m. – 12 a.m. ET


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