New Member
Billing increase
I signed up for Direct tv at Sam's Club last January, everything was good. Well I received my bill and it went up $48..00 per month and the gentleman I got my service through at Sam's Club said to call them and he would fix it, well of course I can't find the phone number to call. Please help
Constructive
Employee
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34K Messages
4 years ago
promotions are 12 months of a 24 month contract, once promotions expire you are expected to pay full retail for the remaining 12 months, there was also an annual price increase beginning in january
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Juniper
ACE - Expert
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22.8K Messages
4 years ago
Agent at Sam's club just told you that to make a sale. They are 3rd party agents who cannot influence price after the fact. Once order is sent to DirecTV, they have nothing more to do with int.
Intro offers are 12 months, going to full cost at month 13. There is the annual price adjustment that takes effect in January per the increasing costs from the networks. If cost is too high, then reduce service until within budget.
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