New Member
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2 Messages
billing problem
I have been trying to upload documents on the billing dispute page and I always get an error. I have spoken with 2 representative regarding my billing problem and they sent me to this page which I am unable to upload documents.
I need this billing issue to be resolved immediately!!
detuch254
ACE - New Member
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5.2K Messages
2 years ago
This is a public forum full of other customers, we cannot fix issues with a site. What error do you receive? Have you tried a different browser/device? What type of file format are your documents?
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ainsworth1257
New Member
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2 Messages
2 years ago
I've tried 3 different devices, this is a PDF file.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
What error code/error?
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nabukl
ACE - Professor
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2.3K Messages
2 years ago
What's the billing problem you're having?
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Juniper
ACE - Expert
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22.9K Messages
2 years ago
What is the billing problem?
The dispute page is for missing/missaplied payments. If you are disputing a charge, or have issue with an amount, etc. than you have to call to discuss with customer support. Though in this forum we can sometimes provide guidance on the situation.
www.directv.com/paymentdispute
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