New Member
Billing question
My uncle just got his bill and he was wondering if his tv and phone are bundled under the one price?
New Member
My uncle just got his bill and he was wondering if his tv and phone are bundled under the one price?
Constructive
Employee
•
34K Messages
4 years ago
your uncle needs to call them, this is a customer populated for so we have no account access
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
0
sandblaster
ACE - Expert
•
2K Messages
4 years ago
He should read the bill. All the charges are listed. If the bill is for both tv and phone, it should be obvious. In any event, no one here can see the bill to answer.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0