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3 Messages

Tuesday, May 7th, 2024 6:24 AM

Can you know if...

Hi there,

Does anybody know here if there is an existing remote TV record for DirecTV that DOESN'T have a magnific control? (With a side affect on its side like "DirecTV" printed on the side?)  I'm just wondering if somebody made a remote WITH numbers, and controls? Thanks!

Community Support

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20.3K Messages

1 month ago

Hi, @GardenMum. We'd like to help. Just to clarify, You'd like to know if we offer a remote that doesn't have a DIRECTV label on it? Mohammad, DIRECTV Community Specialist

ACE - Expert

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20.6K Messages

1 month ago

@GardenMum 

Your post is a bit confusing (magnific control, side affect, wondering if a remote is made WITH numbers, etc.). Please post back and clarify what exactly you are trying to figure out and do.

DirecTV remotes are modeled RC6X series (old white universal) or the newer RC7X series (Genie or "peanut" style). Both of those have DirecTV branding on them, which may also have the AT&T logo from when they acquired DirecTV.

Much older remotes would be receiver specific when each manufacturer made their own style box (Hughes, Phillips, etc.). That would be very outdated equipment that needs replacing for anyone who has.

3 Messages

1 month ago

From what I could see, I got the following: 

DIRECTV RC73 IR/RF REMOTE CONTROL-BRAND DIRECTV

For MINE, though, it didn't work on a TCL/ROKU TV.  (Didn't work on a "set up." )

I also got a Roku/Amazon Fire TV.  I'd say it was good (from Amazon) but I cannot get the TV work on the "numbers."  It's the problem.  It's code was 6171.

Sorry they're not clear.  I had a stroke last summer and not great!

Hope you have an idea.  Different for an "extra" to get a remote from the the other twos?

Thanks!

Community Support

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20.3K Messages

1 month ago

I hope you're doing well now. Thank you for clarifying the issue you experienced with your remotes. I understand how frustrating it can be when things don't work as expected, and I apologize for the inconvenience caused. Let's work together to resolve this. To program your Genie remote and control your TV, please visit https://www.directv.com/support/article/000092856 Let us know if this information is helpful. Mohammad, DIRECTV Community Specialist

3 Messages

1 month ago

So do you think I should try the Program Genie remote for HDTV and other devices, and select one of the other two models?

Again, this doing, I'm thinking JUST trying to how well it works with the DirecTV.

Thanks!

Community Support

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20.3K Messages

1 month ago

It seems like you need more than just troubleshooting. I will send you a DM to assist you further with this. Mohammad, DIRECTV Community Specialist


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