Canceled my account and never received the cancellation email

you need to drop it off with a participating FedEx or ups store,(not all are participating)make sure you have your account number and get a tracking number ,they will pack and ship it at no charge to you below are links to find a participating center, if you are more than 10 miles from a participating center then call and inform them your more than ten miles from a participating location and they will send boxes and labels.

www.fedex.com/attreturns or www.theupsstore.com/locations.

To assist our customers during this time, were temporarily extending the timeframe to return yourDIRECTV, U-verse TV, or AT&T Internet equipment from 21 days to 60 days. Get more information hereabout how to locate a drop-off location and return your equipment.  

@Racatack94 

What are the models of each box? They might not be returnable.

How To Return The Equipment 

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes. 

 

 

• Find FedEx Office locations at www.fedex.com/attreturns.

• Find The UPS Store locations at www.theupsstore.com/locations.