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Thursday, September 26th, 2019 6:26 PM

Change my service

I would like to cut my service back to the bare minimal 

Accepted Solution

Official Solution

ACE - Sage

 • 

46.4K Messages

5 years ago


@Warrenhuxtable wrote:

I would like to cut my service back to the bare minimal 


You need to call DirecTV to reduce your services .... 1 800 531 5000

Say "cancel" at the voice prompt. Be prepared for sales pressure to change your mind. 

ACE - Expert

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22.8K Messages

5 years ago

@Warrenhuxtable 

 

Be aware the "bare minimum" package is not advertised. The Family package is $29.99, before receiver services, taxes etc.

 

If you are not using the service for a while, you could see about suspending the service for up to 6 months (within a 12 month period). https://support.directv.com/account-management/2430 The one thing not updated on the support page is the $7 monthly vacation hold while suspended (new fee since the merger). But that is still cheaper than the Family package if you are not going to be using it for a couple months or so.


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