Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Thursday, April 7th, 2022

change payment date

I need to change my payment date from the 11th of the month to the 25th.  I only get paid once a month and it is after the 11th.  Please change this for me.

Oldest First
Selected Oldest First

ACE - Expert

 • 

21.3K Messages

4 years ago

Can't be done. Your billing cycle started the day you where installed and on day 2 your bill is made and sent(if on auto pay it is payed) and is due on day 20.

ACE - Sage

 • 

46.7K Messages

4 years ago

Nobody here can do that. And it's not possible. Your payment date is tied to your contract date. 

ACE - Professor

 • 

2K Messages

4 years ago

You may try using this link below to see if it's possible:

Contacts | AT&T (att.com)

ACE - Expert

 • 

23.4K Messages

4 years ago

@kcope0702 

Historically, the DirecTV bill cycle and payment date cannot be changed.

Day 1 - Original install

Day 2 - Bill produces and mails. Also paid if on Autopay with card.

Day 20 - Bill due date if not on Autopay.

Day 1 (again) - Now officially past due if wasn't paid in full

Day 2 (again) - Bill produces with late fee and interruption date if past due remains.

As long as bill is paid, and posts to the account, before the cycle starts over, then no late fee or interuption. However, you can still get payment reminder notices in that time as past the listed due date.

You could reduce package to a more manageable amount for how your budget works. Then when you build up to where you are ahead of your bills, raise it back up when comfortable to do so.


NEED HELP?