Hey @grantpat98adbf, we'd like to help you with your payment inquiry!
You can change the payment method directly from the online account. Hereyou will find the steps to add, change or delete your payment method. In case you have any doubt about it, please let us know, so we can further assist you. Thank you.
Thanks for your answer, @grantpat98 . Here are the steps to update payment info:
1.Go to Profile, then Update stored payment methods.
http://sm.att.com/ac3fbf85 the Stored payment methods section, do any of the following:
3. To change or remove a stored payment method, select it and follow the prompts.
4. To add a stored payment method, choose from two types of stored payment methods. Select:
- New checking savings and enter your bank details. Don’t have your bank info handy? If your bank participates, you can use the pay with bank feature to sign in to your online bank account and retrieve your bank details.
- New debit credit card to enter your card details manually. Have a Mastercard³? It’s easy to use Masterpass digital wallet if you don't have your card with you.
In case you have any doubt about it, please let us know, so we can further assist you. Thank you.
grantpat98
New Member
4 years ago
i need to change banks for my automatic withdrawal payments for my tv service
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grantpat98
New Member
4 years ago
can you help me?
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grantpat98
New Member
4 years ago
i haven't received an answer
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skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
This is not customer service. This is a CUSTOMER POPULATED message board.
I don't do auto-pay but I would assume that you can change bank information by logging onto your account online. Have you tried that?
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Juniper
ACE - Expert
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23K Messages
4 years ago
@grantpat98
This is a public forum, not a live running chat. So posting multiple times in a row does not help.
To update your autopay you log into your account online or call customer support, just like you would any other company.
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DIRECTVhelp
Community Support
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255.1K Messages
4 years ago
You can change the payment method directly from the online account. Here you will find the steps to add, change or delete your payment method. In case you have any doubt about it, please let us know, so we can further assist you. Thank you.
David, AT&T Community Specialist.
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DIRECTVhelp
Community Support
•
255.1K Messages
4 years ago
1.Go to Profile, then Update stored payment methods.
http://sm.att.com/ac3fbf85 the Stored payment methods section, do any of the following:
3. To change or remove a stored payment method, select it and follow the prompts.
4. To add a stored payment method, choose from two types of stored payment methods. Select:
- New checking savings and enter your bank details. Don’t have your bank info handy? If your bank participates, you can use the pay with bank feature to sign in to your online bank account and retrieve your bank details.
- New debit credit card to enter your card details manually. Have a Mastercard³? It’s easy to use Masterpass digital wallet if you don't have your card with you.
In case you have any doubt about it, please let us know, so we can further assist you. Thank you.
David, AT&T Community Specialist.
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0