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2 Messages

Sunday, May 26th, 2024 11:16 PM

Changing DIRECTV login email address

I am trying to change my DIRECTV login email to outlook as I am going to drop AT&T and can no longer use my AT&T email. Under profile, when I enter my new user id email address, I stead of sending me a code to verify, it starts over. 

Community Support

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254.6K Messages

7 months ago

Hi, @cbolles. We're sorry that you're having an issue changing your username online. You can try to clear the cache and cookies of your browser and try again. For more information about changing your credentials, please visit https://www.directv.com/support/article/000093360 Kenneth, DIRECTV Community Specialist

2 Messages

7 months ago

I tried that on both my iPad and laptop.  Now I get a message "Something went wrong please try again".

Community Support

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254.6K Messages

7 months ago

Thanks for letting us know, @cbolles. Let's meet in a DM, so we can investigate and help you further. Rizza, DIRECTV Community Specialist

2 Messages

4 months ago

Was ATT & DirectTV.  Now just DirecTV.  How can I pay my bill.  Didn't receive an e-mail

4 Messages

3 months ago

Trying to get my account number 

4 Messages

3 months ago

Need my account number 

ACE - Expert

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20.8K Messages

3 months ago

This is a customer to customer forum with no access to any accounts, you need to call DTV.

1 Message

2 months ago

Need to change email address on Directv

ACE - Expert

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22.6K Messages

2 months ago

@jvcltr35 

Log into your DirecTV account. If needed call support. This is a public forum of other customers, not a place to make changes on your account.

2 Messages

1 month ago

Unable to pay bill. Just continue to get error messages. You don't even get to screen to put information in to began with.

2 Messages

1 month ago

Unable to pay bill from DIRECTV site. Continue to get error message even before request to put infor in.

ACE - Sage

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46.2K Messages

1 month ago

@Jflangley 

Call DirecTV at the phone number below. 

ACE - Expert

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22.6K Messages

1 month ago

If it matters to anyone, you have to access website from internet within country. It does not support international access.


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