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Tuesday, May 19th, 2020 10:44 PM

Contacting Directv from Canada

How does one call a Directv service representative from Canada. The 800 numbers do not work from Canada. I have an account in the US and due to Cov-19 we are unable to visit the US and use our Directv account. I would like a number to call an discuss options.

ACE - Expert

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21.1K Messages

5 years ago

You can't, however calling AT&T international number maybe able to transfer you but due to COVID-19 closing call centers and leaving the remaining ones short staffed wait time are excessive.

ACE - Expert

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23K Messages

5 years ago

@thebravebhoy

You cannot call directly as DirecTV is not an international service, so have never accepted calls from outside the country.

However, AT&T has a number for calling while out of the country. So calling that should give a workaround to be transferred to an agent who can discuss your DirecTV account.

https://www.att.com/help/international.html

Call +1.314.925.6925 (free from your AT&T wireless phone).


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