I would say the only way to see if you are still under contract would be to talk with Customer service or if you remember the date of installation it would be 2 years from that date.
Call DirecTV. When you get the voice prompt say "cancel" which should route you to the cancellation/retention department. As the most common reason to look into the service agreement is considering cancelling, that is why they are the ones with access.
What about your service are you finding "awful"? Perhaps other users could help find a solution.
Tiger593
ACE - New Member
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1.6K Messages
3 years ago
I would say the only way to see if you are still under contract would be to talk with Customer service or if you remember the date of installation it would be 2 years from that date.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
To add on if you moved that gives a one year contract extension and upgrading equipment or adding receivers adds a two year contract.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@mothergoosenc
Call DirecTV. When you get the voice prompt say "cancel" which should route you to the cancellation/retention department. As the most common reason to look into the service agreement is considering cancelling, that is why they are the ones with access.
What about your service are you finding "awful"? Perhaps other users could help find a solution.
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