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Friday, March 19th, 2021 11:43 PM

cust serv

Mr. Wnite,

    My acct # is 4697759.   I contacted your cust serv because I have been a cust for years and wanted to see if I could reduce my bill.  The person that I was speaking with

said let me see what we can do for you and PUT ME ON HOLD FOR OVER ONE HOUR.   I had received in the mail form Dish a $400 Master Card and $64,99 a month  for 2 years with the same channels that I have with Dir TV.  I have been a District Manager for BofA and if I had an emp put a customer on hold for over an Hour, they would no longer be an emp.  You can contact me 480 275 8253 - 3492 E Lexington Ct, Gilbert AZ 852234.

Thank you

Nancie Persinger

ACE - Expert

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22.9K Messages

4 years ago

@npersinger12 

Be advised your info is now available to the entire world. This is a public forum, not customer support.

ACE - Expert

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21K Messages

4 years ago

The only way to reduced your bill is to lower your channel package or reduce the number of TVs on the account,  AT&T's CEO said a year ago there will be no more discounts for existing customers.

ACE - Expert

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22.9K Messages

4 years ago

Yep. To lower bill your lower service. Too many people abused discounts so DirecTV had to take a hard stance. They were only supposed to be temporary perks, not a permanent way to lower the bill.

But as a former "district manager", be more mindful of where you post your personal info or that is a huge security risk for your accounts or other personal information. Be prepared for an increase in scam and telemarketer calls going forward.

Employee

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34K Messages

4 years ago

I’ve worked for AT&T for 15 years and have no idea who mr white is


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