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J

1 Message

Saturday, October 19th, 2024 4:42 PM

Customer retention loyalty discount

We have been a long time DirecTV customer and would like to know if there is a discount or promo available to us to continue our service and not go elsewhere?

ACE - Sage

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46.2K Messages

2 months ago

Unlikely. But the only way to find out is to call and ask. Phone numbers below. 

ACE - Expert

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22.6K Messages

2 months ago

@jjclayton09 

To find out if your individual account might be able to get a discounts, you must call and speak to DirecTV. This is a public forum, mostly other customers, so we cannot see your account details.

There is no guaranteed discount for length of "loyalty". And any discount that might be available will be temporary. For long term pricing, review your services and adjust to within your means. See if you are making enough use of the level of package to be worth it.

If after that review you decide to go elsewhere, so be it.

ACE - Expert

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20.8K Messages

2 months ago

Join the DTV Perks program to receiver a $15 credit for every 500 points or use them on other offers.


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