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1 Message

Saturday, January 29th, 2022 3:33 PM

Direct TV Billing scam?

I got a call (actually several) from Direct TV saying they had to upgrade the software in my box.  I ended up talking to Robin who told me about updating my software, and about a reducing my monthly bill.  BUT, they wanted me to send them a check for the upgrade services.  He could not (actually hung up on me) when I asked him why he could not just handle this through their normal billing.  Either this is a scam or Direct TV is really screwed up!

ACE - Expert

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2K Messages

3 years ago

It is a scam and it wasn’t Directv who called. I hope you didn’t give them any account information. FYI, there is no charge for software upgrades. Those happen automatically.

ACE - Expert

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22.9K Messages

3 years ago

@Moountain_Steve 

DirecTV doesn't call you. Software updates are automatically provided through the satellite feed. Software updates don't cost you money. That absolutely was a scam.

And if you ever see something listed as Direct TV that is a scam also. The brand is DirecTV.


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