New Member
DirectTV Early Cancellation Process
I need to cancel my DirectTV service after a year after finding out how my bill more than doubled. I looked into lowering my base package but it looks like I would have to sign a new 2 yr contract to get it. What are the exact fees to cancel my contract before my 2 years are up??
Juniper
ACE - Expert
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23K Messages
5 years ago
You can change your package at any time. It does not renew your agreement. Remember the advertised prices are the intro offers only. You must call DirecTV to discuss lowering your package. From the lowest they have: Family, Select, Entertainment, Choice, Xtra, Premier.
Your order confirmation, advertisements, and monthly bill would have all listed the monthly discount so you knew what to expect after the 1st year. There should be no just finding out about the price difference
Service agreement is valued at $20 for each month remaining. So at 12 months left the ECF would be $220. Also remember you still pay for your full service month, there is no proration.
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nabukl
ACE - Professor
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2.3K Messages
5 years ago
The 2nd year price increase shouldn't have been a surprise since the discount is counted down on the bill every month.
The ecf is $20.00 per month ×the remaining months
(edited)
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jkittybiz
New Member
5 years ago
Funny how the two responses I received went on about how I shouldn’t have been “surprised”. Well, I expected an increase, yes, but not more than double for Pete’s Sake!!!
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Juniper
ACE - Expert
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23K Messages
5 years ago
Even if missed in the fine print of the advertisements, the order confirmation and then monthly bill clearly show exactly the amount and length of discounts. So the amount should be fully known before you install. Beyond that is the small price adjustment in January (up to $10 at most depending on your services).
Always read in detail paperwork before hooked up so you can see if it will work for you in the long run. If cost after discounts is not within a comfortable budget, plan to reduce package or don't get service in first place.
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