New Member
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4 Messages
DIRECTV final bill
Service cancelled on Jun e 12th and still getting the runaround on my final bill!!!!!
New Member
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4 Messages
Service cancelled on Jun e 12th and still getting the runaround on my final bill!!!!!
Constructive
Employee
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34K Messages
5 years ago
directv doesn't prorate if you cancel even 1 day into a cycle you pay the entire month
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jnjsdad2
New Member
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4 Messages
5 years ago
Well I finally got someone from premier support. He said the final bill could take 30-45 days after the disconnect date. He also said I might not even get a final bill but would be getting a debit card for the refund of the 26 days in the billing period after the disconnect date. He approximated a bill in the 20 -30 dollar range so my refund should be from 110 to 120.
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
For reference from the notice in 2018 if you need it, or the link to the updated Terms.
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jnjsdad2
New Member
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4 Messages
5 years ago
Got the final bill today!!!!!!
(edited)
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Juniper
ACE - Expert
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22.9K Messages
5 years ago
(email notice of new post showed full screenshot, but on site it is cutoff odd. New forum still work in progress)
If your final bill shows a credit balance, then a refund is usually sent after 30 days. This is done by a prepaid card.
The following month you should receive a courtesy statement (what would be the true final bill) to show refund issue and account at a $0 balance for your records. Provided nothing else occurs to further update the balance of course.
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