Directv REP RAN MY CREDIT WITHOUT ASKING

DirecTV only runs credit when you first apply for service, not for check on promotions for an account you already have. If they were to check what "bundling" options you might have in your area starting with an internet provider, then there is a credit check on that as that is applying for service with another provider so cannot use the existing credit check with DirecTV. Agents don't have to put you on hold to check any promotions on the account, as they check that right there with you. Sounds like that agent was fairly new to DirecTV.

Though a credit check shouldn't matter as long as you are not constantly having check done, you can still submit a dispute with DirecTV: www.directv.com/notmycreditinquiry

As for attorney, well they read your Terms of Service and see you are restricted to arbitration. Plus a single credit check may not be worth an attorney's time (unless you are willing to pay their high rates, well above what that credit check is worth).

I was a rep before and I know all about CSP...SHE DIDNT USE HER TOOLS. AND SHE VIOLATED THE FCRA. [Per Guidelines:  Keep it Relevant and Appropriate].
Jolesa [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Personally I find it an overreaction, but if worth your time and money do what makes you feel good I guess.

(remember to not post personal info, such as names and numbers, as is against forum rules for your privacy and protection)