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Friday, August 30th, 2019 12:05 AM

Double billed

I've been double billed. My choice package is $74.40 + regional sports charge $5.09 . That's 79.49. Also tv access fee $7.00 and IN state sales tax  $10.90. For a grand total of $97.39. But my bill was $170.80. Called  customer service and get hung up on or put on hold . I've been a direct TV customer for over 6 years.  Since ATT took over I've been double billed. I'm done.  I took it to my county prosecutor.  Over 600 people from my town are filling a case against them. AT&T are ripping people off. Time to stand up 

ACE - Expert

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22.9K Messages

6 years ago

Hmm well how does the bill itemize the charges? Based on that amount you have a higher bill, but not double. So the bill should detail exactly what the difference is from last month. Any new charges, discounts completed, or does it show a carry over balance?

 

You don't mention receiver services. So I take it you don't have a DVR?


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