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DTV Upgrade
My mother-in-law received a phone call for Direct TV upgrade. They wanted her to send a check for $199.99 made out to DTV Upgrade and mail it to 606 Banner Ave., Brooklyn, NY 11235. Is this a scam?
New Member
My mother-in-law received a phone call for Direct TV upgrade. They wanted her to send a check for $199.99 made out to DTV Upgrade and mail it to 606 Banner Ave., Brooklyn, NY 11235. Is this a scam?
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Official Solution
sandblaster
ACE - Expert
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2K Messages
4 years ago
Yes, that’s a scam.
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Juniper
ACE - Expert
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22.9K Messages
4 years ago
@mttorchy
Absolutely a scam as DirecTV does not call you for upgrades (or to reduce bill). Any upgrades that have a one-time lease cost are either paid at time of order or go onto the next bill. So requesting a check mailed was another red flag.
If your mother-in-law does want to compare her upgrade options, I would suggest checking here in the forum before calling customer support. Best to get guidance from experienced customers. Just post back with the model numbers of her current boxes and we can make a suggestion best for her personal setup as opposed to an employee who might upsell a bit too much.
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shannon02
ACE - Expert
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21K Messages
4 years ago
DTV sent these to all receivers in late 2020.
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