Equipment Fee

I cancelled my DirecTV in November 2023. I returned my equipment through UPS as directed by the due date. I am still getting contacted by DirecTV saying I didn't return my equipment. I have my return receipt from UPS so that's false. Am I lost in some black hole because AT&T split off DirecTV from them around that same time so they don't communicate anymore? And my equipment got returned to AT&T and that was never communicated to the DirecTV people? I am so beyond frustrated at this point.