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Monday, April 13th, 2020 8:47 PM

Error code 775

My signal went out several hours ago. Error 775. I've complete the trouble shooring instructions, but keep getting disconnected when call Direct TV. Anyone having similar issues?

ACE - Expert

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21.1K Messages

5 years ago

Nope, as a 775 means there is no power to the SWM LNB on your dish arm so it only effects your dish. If you have a power inserter is the light a steady green?

New Member

@shannon02 I don't know where that piece of equipment is even located.

ACE - Professor

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2.3K Messages

5 years ago

So if you don't know where the power inserter is then you didn't do any
relevant troubleshooting.
What are the model numbers of your receivers? If you have an hr54 or hs17 genie then the power inserter is internal all other models it's external. There's a picture of the power inserter on the 775 screen.

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