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Friday, September 4th, 2020 10:10 PM

Fraudulent activity

My mother had someone had tv services turned on in their name using my mothers social security number and we waited for hours and no one still has ansered. She knows whos name and account number to everything cause her stuff is under investigation cause that lady committed credit card theft and identity theft against my mother.

Employee

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34K Messages

5 years ago

It’s a civil matter  not a directv matter contact the police 

New Member

5 years ago

The police advised her to call and contact direct t.v. to turn off that account cause it was turned on using her social security number in someone else's name

ACE - Expert

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22.9K Messages

5 years ago

Submit claim to their Identity Theft Team.

 

www.directv.com/notmyaccount

 

Her SSN but different name might mean a typo with someone who has a similar one. Either way they need to fix it.


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